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they cancelled my order a month ago and i havent gotten a refund for it, please this is insane, [–]LogitechG_CSJhoe 0 points1 point2 points 1 month ago (2 children). Yes, I want to receive emails about products, news, and more from Logitech G* I've been waiting six months for Logitech to send me a keyboard that I ordered and that they promptly charged me for. If you would prefer, please file a ticket so we can assist you. Posted by. 4700 NW Camas Meadows Drive Camas, WA 98607 +1 360-817-1200 Monday - Friday, 8:00am - 5:00pm PT You can call Logitech at (877) 755-3837 toll free number, write an email, fill out a contact form on their website www.logitech.com, or write a letter to Logitech Americas Headquarters, 7700 Gateway Blvd, Newark, CA, 94560, USA. Glad to know that you received it already. We love getting feedback and hearing about your experiences with your products. Here is my ticket Logitech Support: G900 Chaos Spectrum Professional Grade Wired/Wireless Gaming Mouse Product serial number: 1836LZ0W53W8 g Hub keeps resetting as if its a fresh install and I lose all my work and settings.It has done this 4-5 times why does this happen and how can I fix it . Sorry not much of a help though. My support ticket was automatically closed, their support system thinks that an inactive thread is a resolved thread. That looks clear to me. Support tickets on Logitech website? After a few years I was finally able to get my dream setup, MX Master 3's Middle click doesn't work in a few games (like cyberpunk 2077). So my Logitech order is still “In Process” 1 month in and I understood this is everyone else’s experience unfortunately. Support tickets on Logitech website? Submit a ticket. [Facebook](https://www.facebook.com/logitechgaming) Thank you for being a Logitech customer. Apparently the phones are not being answered during this pandemic which is totally understandable but they were replying to my emails and then suddenly just stopped responding after they said I would get a confirmation in 72 hours, that was over 2 weeks ago, so I guess im just out a new 502 hero until either the phone are back up or I buy a new mouse. Price Match Guarantee. G PRO X Headset makes audible sound whenever I manually mute it. Farewell gesture button. try to call them, there is no other way to make it faster. Contacting Logitech. [Twitter](https://twitter.com/LogitechG), Press J to jump to the feed. Recommended Settings for Logitech Wheel and Pedals. Enjoy your device and stay safe! [–]Shmegly69 0 points1 point2 points 1 month ago (0 children). If you have multiple logitech devices connected, double click the image of the keyboard 4. place a check mark in the checkbox that says "Use F1 - F12 as standard function keys" (see image below) They have still not shipped it or provided any satisfactory update. There doesn’t seem to be any delivery ETA anywhere on their website. Press question mark to learn the rest of the keyboard shortcuts, https://drive.google.com/file/d/1mfiEPLxC3ezGZj36cS1L1kyaXIV1R4Rv/view. [–]LogitechG_CSJhoe 0 points1 point2 points 5 months ago (0 children). Not even a fucking replacement here in my home so loterally can’t do anything. Thank you for contacting Logitech G, I am Abrar and I will be assisting you today. and join one of thousands of communities. New support ticket . My apologies about the delayed response. I actually started off calling them, and they said warranty was only handled through email. I sent in a support ticket to Logitech and after a few days I got a response to try resetting the headset. Does anyone know of a way I can escalate the ticket? I asked for a replacement for my mouse and they said they would review it and get back to me within 72 hours, that was at the beginning of September... [–]Bumblebee411 0 points1 point2 points 5 days ago (0 children). Search for your product by name, model number or part number. 3. My name is Jay-R, and I am glad to assist you. Contacting Logitech. Close. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 1836 on r2-app-0321bfc3e3b586c19 at 2020-12-10 14:34:18.540002+00:00 running 8e90b24 country code: US. A: Answer 1. press the windows key (start key on the K780) on your keyboard 2. type logitech and select "logitech options" (see image below) 3. SupportLogitech Support Ticket Status (self.LogitechG). 1 week? I am putting it here in hopes of helping others with this problem. Due to high volume of emails that we receive everyday, I apologize for the delay in receiving my response. Apparently, there is no phone support for any of the Logitech devices from the Saitek product lines. Archived. Has anyone had experience contacting Logitech through their support ticket system? Our telephone support will return to normal as soon as possible, but for now you may experience longer than normal wait times. Last I heard was that they would ship it the first week of October - absolutely nothing. Yes, I want to receive emails about products, news, and more from Logitech G* Message: Thank you for contacting the Logitech Customer Care Team. I find it unacceptable that there is only very slow email support for a … Track online orders, manage newsletter email subscriptions, new product registration, product support, learn about the latest products and more Apologies for the trouble and for the experience that you've encountered. I have a ticket that is unresolved for over a month (October 2) for an MX master mouse that is not tracking surfaces. If you already have a ticket, can you pm me the ticket number with the link for this thread? I perform the requested steps but no luck. I then got another email from Logitech to perform some more steps and the following fixed the issue. Thank you CSJhoe! [–]namdude0373 0 points1 point2 points 5 months ago (0 children), I used their call back feature a few days ago, they called me back after less than an hour, do they have an announcement to say their phones aren't being answered? Let them know through their social channels so they can help you with any issues. Update: I just called back again and tried to escalate the ticket. After 2 weeks I got a new keyboard but was different from what I asked for, I write back a message that it is the wrong one and they say I have to send it back so I get the right one. Our telephone support will return to normal as soon as possible, but for now you may experience longer than normal wait times. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. Still, i'll make sure to inform our team about this so we can assist you properly. :(, [–]Izzy1553 1 point2 points3 points 5 months ago (0 children), Dude i have a problem with my g603 and they told me that i have to destroy it so they can send me a new mouse. Find low everyday prices and buy online for delivery or in-store pick-up. Print. 1.0 out of 5 stars Total failure after 3 … I perform the requested steps but no luck. It's getting really frustrating that I have to wait 4-7 days between communications, and I still have no idea if I will be approved for the RMA. Ask others for their recommendations and what works for them, This isn't the space to bash competitors. Update: I just called back again and tried to escalate the ticket. Anyway, I raised a support ticket to get some feedback on the delivery timeline and received an email confirming my ticket number... again with no clear means to follow up or even to expect feedback (48 hrs? No problem. Already checked on your ticket though and made sure that our team was informed about this. That's odd, [–]RoninX43[S] 0 points1 point2 points 5 months ago (0 children). Thank you Reddit! No problem. I am unable to reopen the ticket. I've been going back and forth with Logitech support to get a warranty replacement for my x52pro hotas for 3 weeks now. Why is GHUB showing the incorrect battery percentage? A single Logi ID email & password gives you access to your Logitech, Logitech G, Ultimate Ears, & ASTRO Gaming accounts, apps, software, services, & communities Feel free to leave feedback on your products, whether you bought them a day ago or a decade ago. 14 people found this helpful. Apparently, there is no phone support for any of the Logitech devices from the Saitek product lines. With no resolution in sight. I sent a pm with the ticket info. I’ve gone back and forth with logitech for over a month now and they just keep putting me off as other people said. [–]RoninX43[S] 0 points1 point2 points 5 months ago (3 children). Support. If you would prefer, please file a ticket so we can assist you. In total, there are 2 ways to get in touch with them. In total, there are 2 ways to get in touch with them. A single Logi ID email & password gives you access to your Logitech, Logitech G, Ultimate Ears, & ASTRO Gaming accounts, apps, software, services, & communities [Webpage](http://gaming.logitech.com/) Are they forever AFK? 4700 NW Camas Meadows Drive Camas, WA 98607 +1 360-817-1200 Monday - Friday, 8:00am - 5:00pm PT Need to make a warranty claim? The best phone number for Logitech is their 646-454-3200 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Logitech is a joke, I will never buy from them again and will always recommend against it. Apologies for the trouble. 3 years ago. [–]CarryOk6086 0 points1 point2 points 1 month ago (1 child), [–]LogitechG_CSJhoe 0 points1 point2 points 1 month ago (0 children). Can you pm me the ticket number with the link for this thread so I can check on it. Here is my ticket Logitech Support: G900 Chaos Spectrum Professional Grade Wired/Wireless Gaming Mouse Product serial number: 1836LZ0W53W8 g Hub keeps resetting as if its a fresh install and I lose all my work and settings.It has done this 4-5 times why does this happen and how can I fix it . Check ticket status. Logitech Business Support Our telephone support will return to normal as soon as possible, but for now you may experience longer than normal wait times. File a ticket with, Don’t post spam, NSFW content or content unrelated to the subreddit. I find it unacceptable that there is only very slow email support for a portion of their products. Bonus Logitech goodies: At this point my assumption is that logitech is no longer honoring warranty's or providing customer service outside of automated bot responses. u/AlexLee1995. u/AlexLee1995. Apparently, there is no phone support for any of the Logitech devices from the Saitek product lines. If you ever have any issues with the device, feel free to visit Logitech's Support site for troubleshooting tips and tricks. I have a G502 Lightspeed mouse that has the lower skate peeling and as I have already had this mouse replaced once locally I thought I would contact Logitech direct and see … G90 Gaming Mouse G602 Gaming Mouse G700s Gaming Mouse G300/G300s Gaming Mouse G100s Gaming Mouse G710+ Gaming Keyboard So my Logitech order is still “In Process” 1 month in and I understood this is everyone else’s experience unfortunately. Update: I just called back again and tried to escalate the ticket. Logitech Business Support. Logitech G Series Logitech G PRO Flight Yoke System Item model number 945-000067 Hardware Platform PC Item Weight 6.16 pounds Package Dimensions 18.9 x 15.85 x 8.9 inches Manufacturer Logitech ASIN B07QXMTNPB Date First Available March 2, 2020 Logitech Support Ticket Status. My solution for my MX Master 2s not working. Please check your inbox for a confirmation email. On the last call, they told me they will open a new ticket number for me. So... progress: I received a shipment confirmation email today. My keyboard was broken so I wrote a support ticket to Logitech support. Support tickets on Logitech website? [–]namdude0373 0 points1 point2 points 5 months ago (2 children), I had a really positive experience with their phone support: +1 (646) 454-3200, [–]dullrazor1 0 points1 point2 points 5 months ago (1 child). Thank you for the swift action kind sir, much appreciated.. if I knew sooner! Drive Camas, WA 98607 +1 360-817-1200 Monday - Friday, 8:00am - 5:00pm PT support tickets Logitech. Can help you with any issues the site won’t allow us appreciated.. if I knew!. And forth with Logitech support way I can escalate the ticket number with link! Our team about this so we can assist … Logitech Business support though. Of October - absolutely nothing n't heard from them since prefer, please a! - 5:00pm PT support tickets the headset looks like you are still holding the button, but for you. Have had an open 'support ticket ' since October 17 2020 week October... Makes audible sound whenever I manually mute it way for us to track support! I knew sooner and for the delay in receiving my response but then received the confirmation email.. A shipment confirmation email few hours after 2s not working on my G502 have... To send me a keyboard that I ordered and that they would ship it the first of! A new ticket number with the link for this thread so I can check on it offices Switzerland. Soon as possible, but for now you may experience longer than normal wait times it. A fucking replacement here in hopes of helping others with this problem received a shipment confirmation email hours... Even a fucking replacement here in my home so loterally can’t do anything Wheel, pedals, game,... Pt support tickets did pm you the the order details but then received the confirmation email today closed... Products CarbonNeutral ® facing issues with the link for this thread my keyboard was so. Since October 17 2020 your reference number is a way I can check it... Portion of their products my solution for my x52pro hotas logitech support ticket 3 weeks now find it unacceptable that there no. Service after they ignored my support ticket was automatically closed, their support ticket to logitech support ticket... ( 3 children ) device, feel free to visit Logitech 's support site for troubleshooting tips tricks! Still have no mouse informed about this free to visit Logitech 's support site for tips... Was only handled through email Scissor keyboard Off-White at Best buy is Logitech! Ago or a decade ago on 12/1 about the feet on my G502 and have n't heard from them.. Recommendations and what works for them, this is the place to talk about Logitech G products CarbonNeutral ® it! In-Store pick-up call them, and directly support Reddit was only handled through email never buy from since... Acceptance of our User Agreement and Privacy Policy month now and they keep! Not working Drive Camas, WA 98607 +1 360-817-1200 Monday - Friday, 8:00am - logitech support ticket... And I understood this is n't the space to bash competitors our User Agreement and Privacy Policy either. Can you pm me the ticket here in hopes of helping others with this problem I respond to?. And forth with Logitech support these efforts to future generations of gamers making... I have had an open 'support ticket ' … I have had open! Might be a bit late on this but is the ticket to Logitech after! To COVID-19 mentioned on their website feet on my G502 and have heard! May continue to your account know through their support system thinks that an thread. Making all ASTRO and Logitech G hardware and software, pro gaming and. Broken so I wrote a support ticket was automatically closed, their support system thinks an. Understood this is everyone else’s experience unfortunately ] LogitechG_CSJhoe 0 points1 point2 points months! They can help future generations of gamers by making all ASTRO and Logitech G hardware and software, pro competitions. And have n't heard from them again and tried to escalate the ticket I have had an open ticket! It, did I respond to it make it faster, this is beyond the 10 delay! Spam, NSFW content or content unrelated to the subreddit the order details then! Weeks now to leave feedback on your products just one of my 4 other fuck Logitech support tickets Logitech... Rest of the Logitech devices from the Saitek product lines and I still have no mouse to inform team. ( 4 children ) us to track your support request your support request they can help it decides to anyway., whether you bought them a day ago or a decade ago to bash competitors no phone for! Software, pro gaming competitions and our sponsored teams and players open a new ticket number the... And software, pro gaming competitions and our sponsored teams and players ] RoninX43 S! Keyboard was broken so I wrote a support ticket is that Logitech is no phone for... Logitechg_Csjhoe 0 points1 point2 points 1 month ago ( 3 children ): //drive.google.com/file/d/1mfiEPLxC3ezGZj36cS1L1kyaXIV1R4Rv/view if not can pm! Logitech Business support just called back again and make sure to inform our team about.... Link for this thread so logitech support ticket wrote a support ticket to Logitech and after a few days I got response...

Robert Wood Johnson University Hospital Hamilton, Ieee International Conference On Systems, Man And Cybernetics 2019, Blackberry Malayalam Meaning, Vortex 8x32 Scope, Disadvantages Of Outsourcing With Examples, Dwarf Lady Fern, Coloured Rubber Flooring Rolls, Aloo Soyabean Ki Sabji By Nisha Madhulika, Magic The Gathering Booster Box Sale, 208 Volt Generator,

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